Coverage and declining response rates has led many to question whether it is possible to achieve a reliable and representative sample of a community. Combining the strengths of an address-based sample (ABS) with those of mixed mode (online and phone) … Continued
Resident surveys continue to be a primary tool to measure government performance, but existing tools fall short of the mark, suffering from intrinsic flaws, ranging from measuring the wrong thing to lack of a simple metric that provides guidance as … Continued
As so many have recently had to say—the times are certainly changing—and often in unexpected ways. My life changed dramatically in April when the management of ORC International decided that the firm would focus on its corporate clients and no … Continued