Talk of the Town

Federal, State, and Local Government

Governments today—at the local, county, state, and federal levels—must provide services that meet or exceed citizen expectations and represent a fair value for the taxes residents pay. At the same time, astute agencies are recognizing the importance of building a reputation that fosters community equity—a combination of engagement, goodwill, and advocacy.

Northwest Research Group offers a variety of survey and interview tools to inform smarter government decisions and help build community equity, including our Community Equity Assessment Model which includes our 5-Star Rating model and CityMARKS™, our benchmarking tool for local (city and county) governments.